Adobe Creative Cloud for Teams: Updates and Support

This video demonstrates how to easily keep your colleagues' and employees' software up to date. Two simple scenarios are presented: First, your creative colleagues can update the software directly via the Creative Cloud app. This individual approach is ideal for organizations where users have the choice of which version to use. Second, there is the option to create a new package in the Admin Console. This package can contain one or more new Creative Cloud programs. When installed on a computer, existing versions of the programs are overwritten. The downloaded package can be installed on any computer without the user needing to do anything.
Additionally, you will learn how to quickly and easily request help if an Adobe program crashes. Through the Admin Console, you can create a support ticket or chat directly with the Adobe Support Team, which is available 24/7. Furthermore, 30-minute remote sessions with Adobe experts can be booked for your team members, a service included in your Creative Cloud for Teams subscription.